Amazon Web Services outage knocks major websites offline

Dozens of platforms have reported access issues amid a cloud provider glitch

An outage at Amazon Web Services (AWS) has caused widespread disruption to websites and online services, affecting platforms from streaming and banking to communications and media.

The issue on Monday impacted numerous major companies, including Amazon’s own platform, Disney+, Lloyds Bank, Lyft, the New York Times, Reddit, and Zoom.

AWS said it was experiencing “increased error rates and latencies” across multiple services and was “working on multiple parallel paths to accelerate recovery.” The company later reported “significant” progress and said it would provide further updates.

The cloud provider said it had pinpointed the issues to a specific part of its operation servicing the US east coast, but did not immediately explain why it was affected.

A similar large-scale outage occurred in July 2024, when a software update from cybersecurity firm CrowdStrike caused global crashes of Microsoft Windows systems.